Do you own a heavy-duty Western Star vehicle? Perhaps you’re a fleet manager looking to maintain your Western Star fleet? Well, if you answered yes to either of those questions, you’re in luck. Absolute Repair offers maintenance and repair services for both owner-operators and fleet managers. We do everything from preventative maintenance to major engine repair and replacement. Below we’ve put together a list of our most common services with respect to Western Star trucks.
Common Western Star Issues
Heavy-duty Western Star trucks are known to have significant electrical issues straight from the factory. These electrical issues stem from a power stud in Western Star’s power steering systems. This defect is one that increases the risk of an electrical fire. Here at Absolute Repair, we’re experts in electrical repair. Not only will we fix the power stud issue, but we’ll diagnose and repair any issues caused by said power stud issue.
Power Steering Issues
Western Star trucks from late 2021 may suffer from power steering issues due to an improperly installed steering shaft. This manufacturer defect may cause your steering system to malfunction. This puts you and everyone else on the road in serious danger. If you’re concerned that your truck may have this defect, be sure to bring it in for service. We’ll provide you with a diagnostics report and a list of potential next steps.
Absolute Repair is trusted by transit and school bus drivers and fleet owners from all around the Cumming, IA area to provide the highest level of quality and service in the least amount of truck downtime—all at a great value. Our experienced and certified team of technicians will have your bus up and running faster than you thought possible, without compromising on quality and all with a friendly smile.
General Diesel Repair
At Absolute Repair in Cumming, IA. we have a large, family-oriented and experienced team of certified mechanics who can adequately diagnose, service, or repair your diesel truck using the latest diagnostic equipment. Our team understands how difficult it can be for operators and fleet managers to find mechanics who have the proper training to work on their trucks and fleet vehicles. Our mechanics are qualified to work on all types of diesel engines, specializing in Cummins engine repair and Volvo-Mack engine repair. Our team thrives on developing their knowledge and skills in order to quickly and efficiently service your diesel engine, to get you back on the road faster.
Most heavy-duty diesel equipment rely on powerful hydraulics to operate. Your machine’s hydraulics systems is composed of cylinders, pumps, motors and valves, all of which require preventative maintenance and repairs in order to keep them functioning properly. Absolute Repair in Cumming, IA provides comprehensive hydraulic service. Reach out us today for a fleet assessment and we’ll work with you to develop a program that works for your equipment and business.
A mobile service unit is like a shop on wheels. Our mobile unit covers a 60-mile radius from our shop in Cumming, IA. and is ready to service your heavy-duty truck, just tell us where and when! Each mobile service unit at Absolute Repair is built and equipped to meet the possible needs of your vehicle and is capable of handling everything from routine maintenance and repair needs to diagnostics and identifying more complex problems.
As an operator or fleet manager, you rely on your diesel machine to perform. But making sure your truck is at its optimal performance can be a lot of work, and part of this responsibility is ensuring that your vehicle is properly and proactively maintained. At Absolute Repair, our certified mechanics will work with you to develop a custom preventative maintenance schedule. It’s one of our specialties and we have built our reputation on an honest and family-orientated work ethic.
There’s nothing quite like being on the road in your RV. So when it’s in need of repair, you need quick and qualified service that will get you back out enjoying the open air. Of course, regular RV maintenance and repairs make good sense from a safety standpoint, but they also maintain the value of your motorhome for years to come. At Absolute Repair in Cumming, IA., our certified mechanics are committed to getting your RV repair done quickly and correctly the first time. We understand how important it is for you to be able to rely on your RV to safely carry your family as their home away from home.
It’s not uncommon for a heavy-duty diesel machine that is driven thousands of miles a week to have its steering components and suspension shift out of alignment. What many may not know, is that improperly aligned truck wheels can result in an increased 2% cost of fuel and a 20% reduction in tire life. Improper wheel alignment results in an increase in rolling resistance of the tires, essentially, the tires are dragging down the road as opposed to rolling down the road. Professional truck alignment ensures that your tires meet the road at the proper angle. At Absolute Repair, we specialize in truck wheel alignment for larger vehicles. The bigger the better actually! You can trust our certified mechanics to perform quick and reliable truck wheel alignment services.
There are quite a few ways that you can tell if your vehicle’s axle is damaged or misaligned. Some of these signs may be small, and as such can be easy to either ignore or miss altogether. When you bring your truck to Absolute Repair, our technicians will work with you to help identify potential signs of axle trouble so that future, larger problems, can be avoided. Regardless of the type of heavy-duty diesel machine you’re driving, the team at Absolute Repair is here to help with your service and repairs.
Your heavy-duty truck’s braking system is one of the most critical components of your machine. It is composed of complex elements that function together to ensure quick and reliable stopping of your vehicle and its load. Operators know that if you can’t slow down or stop you may be in immediate danger. Further to that, other drivers on the road are also at risk. At Absolute Repair, we know that stopping should always be guaranteed. We address the concerns of all models of diesel vehicles and are experienced with many different types of braking systems. We are relied on in the Cumming, IA area for providing exceptional service and offering cost-effective and proactive solutions that will benefit you in the long run.
One of the primary functions of coolant is to regulate heat within the cylinder head and engine block of your diesel engine. The coolant system is designed to circulate a cooling medium which absorbs heat from the engine and disperses it through a heat exchanger (i.e., a radiator or cooler). In the most basic terms, coolant picks up heat and transfers it to the radiator. Coolant is also used to protect against freezing and boiling, corrosion and pitting of cylinder liners and the diesel engine block. At Absolute Repair, we advise customers on industry best practices to maintain their coolant systems and prolong the life of their heavy-duty vehicles.
The US Department of Transportation requires DOT inspections for all commercial vehicles weighing over 10,000 pounds. DOT Inspections are divided into different levels and include checks on vehicles, loads, drivers and documentation assessments, or a combination of each. The team at Absolute Repair has the knowledge and ability to perform both Federal and State DOT inspections for drivers.
Diagnostics & Electrical Services
When your truck develops an issue, you need to have a trustworthy shop that you can rely on to have it diagnosed, serviced and repaired quickly so you can get back on the road and back to work. We diagnose and service all makes and models of heavy-duty diesel trucks and work closely with manufacturers to overcome challenges and develop comprehensive solutions that address our customer's needs. During your heavy-duty truck inspection, one of our highly skilled mechanics will perform a computerized scan to identify any problems.
The driveline is an essential element of your heavy-duty truck, It contributes to the control and moderation of the operation of your vehicle. The driveline is what connects the transmission to the axles and propels your vehicle forwards and backwards. It’s kind of a big deal. At Absolute Repair, we can handle all of your driveline maintenance and repairs requirements and get you back on the road, moving in the right direction.
EGR & DPF
The EGR and DPF system in your heavy-duty truck work together as part of your emissions system to limit the output of harmful exhaust. There are federal and state vehicle emissions and fuel economy standards which are monitored and these systems are necessary to ensure your vehicle remains compliant. As such, your truck’s EGR and DPF systems are essential components for proper engine emission control. Regular maintenance is important to assure correct engine function and proper emission compliance.
Engine Repair, Overhaul & Conversion
Absolute Repair in Cumming, IA. offers a complete diesel engine solution for your heavy-duty vehicles. Our facility is equipped to repair, overhaul or convert all types of diesel engines. From a ring and a valve job to a complete engine overhaul, our honest team will work with you to find the best solution for your needs and budget. You’ll be able to identify that it’s time your engine needs some maintenance if you start to hear knocking sounds, if it’s running rough or not firing at all. When you bring your heavy-duty truck to Absolute Repair, you can trust that our skilled technicians will use our sophisticated diagnostic software to find the cause of your problem and come up with an appropriate repair solution.
The exhaust system in diesel trucks is highly sophisticated and it continues to be improved by machine manufacturers as advancements are made to diesel engines and components. The main purpose of your truck’s exhaust system is to support the reduction of toxic fumes being emitted by your vehicle, while also preventing the build-up of these same harmful fumes inside your truck. When your exhaust system is working properly, it directly reflects your truck's fuel efficiency. At Absolute Repair, you can trust our technicians to provide honest, reliable and professional diesel truck exhaust system repair service.
Operators and fleet managers know that in order to keep their heavy-duty diesel machines running properly, ongoing and regular maintenance is required. But often the small (yet important) things such as oil and lube are overlooked because it can be time-consuming and cause a loss in revenue to have your vehicle off the road for a long downtime period. This is why, at Absolute Repair, we offer express lube service. We understand that your time on the road is important and want to provide service as quickly and efficiently as possible.
At Absolute Repair, we understand that air conditioning is not just a luxury, but a necessity to keep heavy-duty truck operators comfortable and happy during their long hours on the road. Truck drivers can spend weeks at a time in their trucks delivering products across North America and we want our customers to be as comfortable as possible while doing their critical work. It’s not uncommon for some repair shops to treat air conditioning repairs as low-priority work, but Absolute Repair is not one of those shops. Our certified technicians pride ourselves on bringing solutions to operators and fleet managers, especially when it comes to complicated HVAC system maintenance and performance. We view every problem as an opportunity to find a solution and to make our customers happy.
Oil & Fluid
One of the best ways to help ensure and protect the longevity of your truck is regular oil changes and fluid checks. With so many moving components, proper lubrication is crucial for your diesel truck to maintain the parts and prevent premature ware and deuteriation. Our certified technicians at Absolute Repair can also help to diagnose oil leaks and devise an affordable and effective solution to have your diesel engine in smooth operating condition once more.
At Absolute Repair, our technicians are trained to be able to work with you to determine the best performance options and upgrades for your specific diesel engine. There are some who believe that increasing the performance of your truck may reduce the longevity of your engine. That impact can be negligible depending on your setup and how your truck is used. At Absolute Repair we use the most technologically advanced tuning devices to unlock your vehicle’s true potential.
The suspension system of your heavy-duty truck provides your vehicle with a cushion against the shock and impact of the road surface. Your suspension system helps your wheels to remain in even contact with the road, and smooth over potholes, rough roads, or off-road terrain so that you can brake, steer, and safely control your vehicle. A suspension system that functions correctly helps stabilize your truck, minimizes uneven tire wear, smooths the ride, and maintains the proper axle spacing and alignment. Put heavy-duty truck suspension repair in the hands of our honest and professional mechanics at Absolute Repair in Cumming IA. to save yourself time, and hassle and be sure it’s getting done right the first time.
Worn, deflated and flat tires can be a serious threat to getting your work done quickly and more importantly to your safety on the road. Realistically, fixing a flat or servicing an old tire is just part of life on the road. And unlike an enterprising passenger car driver, pulling out a set of tire plugs isn’t going to get the job done. You need a professional diesel mechanic to determine the best plan of action for repairing or replacing your tires. The team at Absolute Repair can help determine the best approach to either repairing or replacing your tires.
Transmission & Clutches
With so many different makes and models of diesel trucks and machines, there are varying clutch and transmission designs and systems. The one constant between these various systems though is that eventually, they all wear and break down. At Absolute Repair, we believe that it is imperative to have a preventative maintenance plan which includes transmission and clutch service and adjustments according to the manufacturer's specifications in order to keep your truck running safely and securely.
While on vacation recently we unfortunately encountered a broken axle on our travel trailer. Being from out of town and the fact that it was a Sunday evening we had no idea who to call for repair. The tow truck driver recommended Absolute Repair and we were towed to that facility. The tow truck driver notified the owner of Absolute Repair that we were in their parking lot. On Monday morning we were greeted by Andrew who evaluated the situation. Peter (the owner) and Andrew were very easy to work with and kept us informed of their efforts to secure a new axle. Once they had the axle they worked quickly and diligently to put the new axle on the trailer and we were back on the road late Monday afternoon. Peter himself worked with another tech to complete the repair. Peter and Andrew are both very knowledgeable, explaining in detail the repair, as well as being concerned for our comfort and offering us the use of their lounge. The repair price was very reasonable. Andrew even placed a follow up call to us the next day to make sure everything was fine with the trailer. We cannot speak highly enough of this company and would recommend them to anyone without hesitation. Our sincere thanks to Peter and Andrew for assisting us and getting us back on the road so quickly.
We service all makes and models of heavy-duty diesel trucks and equipment and are trusted by transit and school bus operators and fleet owners. Our quick and reliable service demands that we continue to grown and maintain our robust parts inventory and supplier relationships so that we can provide a large selection of parts to service almost any heavy-duty need.
How can we help?
Get in touch to find out how we can help you with your truck, bus, and equipment repair, or to book your vehicle in for a service. We also offer mobile service within a 60-mile radius from our shop in Cumming, IA and service Des Moines, Urbandale, West Des Moines, and Osceola in addition to surrounding areas.